>If you receive an Delivery Notice, please arrange to receive the letter (with QR code enclosed), through either way:

1) Visit the nearest post office in your area and bring the Delivery Notice and residence card with you to pick up your letter.

<What you need to bring>

2) Read QR code on the Delivery Notice and request redelivery from the online portal.

3) Call the number written on the Delivery Notice and request redelivery.