Cancelling and Deactivating Account

• I'm planning to return to my home country for a month. Do I need to suspend my account?
• How can I close my account?
• Why does the Sendy app say that my account cancellation request can't be accepted?
• I'm moving to another country. What should I do for procedures such as changing my address?
• What is the necessary procedure to take when an account holder is deceased?
• What is "the Cancellation fee"?

How to Use "ATM Receipt (Cash Receipt Service)"? How to Receive Cash Through Seven Bank ATM?

• Where can I find Seven bank ATM and Seven Eleven stores?
• How can I receive my account balance after closing the account.

Receiving Deadline, Losing Number and Reissuance

• What should I do if I miss the deadline for receiving cash at the ATM after closing the account?
• I accidentally deleted my email, so I don't know the company code, customer number, or confirmation number. What should I do?
• Would there be a fee incurred when receiving the remaining account balance through Seven Bank ATM?

Coin Refund Ticket (a Receipt With Barcode)

• I lost my coin refund ticket after cancelling my account. Can I request to issue again?
• How long is the coin refund ticket valid?
• Does coin refund ticket remains valid even more than 5 years have passed since issuance ?