For opinions or inquiries about Sendy services, please contact us from inquiry form as below.
*Depending on inquiry, it may take a few days. Thank you for your understanding.
At Seven Global Remit, Ltd. (hereinafter referred to as “our company”), we consider our customers’ trust to be of top priority. In line with the following approach, we strive to maintain accuracy and confidentiality as we handle customers’ information according to their wishes.
We collect the minimum amount of information necessary regarding our customers in order to safely and securely process their transactions, as well as to provide better products and services. This information is used for the following business operations and purposes, and will not be used for any other purpose.
<1> Business Operations
<2> Purposes for Use
The most common types of information collected are a customer’s address, name, date of birth, phone number, email address, nationality, residence status, and period of stay. In addition, based on the Guidelines for Protection of Personal Information in the Finance Sector, customers’ sensitive information will not be acquired, used, or provided to third parties, except in the cases published in said Guidelines.
After taking sufficient security measures, we collect mainly information written or entered in application forms and transaction documents. This also includes collection of information used in smartphone applications, the Internet, etc.
In addition, when collecting information, we will clearly specify its purpose, scope of use, recipients, etc. as is necessary.
We will not disclose customers’ personal information to any third party except in the following cases.
We always take the appropriate measures to keep customers’ information accurate and up-to-date. In addition, we do our utmost to implement appropriate secure management measures in order to prevent unauthorized access to or loss, falsification, leakage, etc. of customers’ information. At the same time, we educate all executives and staff who handle customers’ personal information about the importance of protecting said personal information, and properly supervise subcontractors (including those to whom we have outsourced before) when entrusting them with customers’ personal information.
When our company outsources the handling of personal information along with subcontracting, we do so after we have made a contract with the subcontractor (who has been selected according to our designated criteria) regarding the handling of personal information in order to ensure that personal information is not used for anything other than the work we have outsourced, as well as to ensure secure management measures in accordance with our Privacy Policy and company regulations.
(Disclosure/Correction)
When a customer requests the disclosure of information about themselves, we will confirm their identity and respond to the request unless there is a special reason not to do so. In addition, if the information we receive is inaccurate, we will make corrections to it.
Please see (9) below for our contact information.
(Cancellation)
If you do not wish to receive information via direct mail or telephone, please see (9) below to contact us. We will cancel that service.
Our company will comply with laws and other standards regarding personal information, and continuously review and strive to improve our system of protecting personal information.